Our focus is the future and we will continue to evaluate, reevaluate, and evolve in order to suit our customers needs.
Computrex is an all-inclusive IT solution company which focuses strictly on developing business relationships with its home and business customers. Our goal is to provide stellar customer service at a fair and comparable price. Ideally we want to monitor and prevent costly IT repairs by monitoring your PCs, workstations, internet connection and network security. With the increase of internet usage at home and in the office, it is critical for individuals and businesses to protect their data. Our attention to detail for the past 23 years has allowed us to save our clients thousands of dollars. Most of our business success has derived from word of mouth. Therefore, you will never feel like you are calling an IT helpdesk. You are calling your friends at your local Computrex office. And our business continues to focus on reducing technology headaches by developing relationships within Philadelphia Metro area.
Mike Latsko was born in Phoenixville. Mike’s passion for programming and electronics repair began at the ripe age of 10 years old. Nearly 13 years later, Computrex Computer’s and Electronics, Inc. made its way from his parent’s basement to downtown Phoenixville. Mike is Microsoft Certified and has 17 years of experience in Network Administration and Design under his belt. The business grew from the vast explosion in the world of technology in the 1990’s. Computrex continued to blossom and today offers IT services that include both home and business clients alike within the Greater Philadelphia area. The business developed by cultivating meaningful business and personal relationships with his clients. In the 23 years of Computrex’s existence the majority of clients have come from customer referrals and testimonials. Today he resides in Montgomery County with his beautiful wife Tish and his son Jack. During his spare time, he enjoys playing the drums and doing photography.
When asked what has contributed to Computrex’s continued growth and success Mike replied, “I love what I do. I love making the customers happy. Most of all, I have been successful because I focus on building relationships with my customers”. Mike flourishes when his customers flourish. The strongest source of industry knowledge comes from other businesses and how Computrex can best facilitate in providing them with “IT peace of mind”.
"I was referred by a friend who had a very positive experience with Computrex in 2009. This service has saved my data and nearly $450 in labor costs. My computer ran like new after Computrex completed its clean up service. I would absolutely refer my friends and family for their In-store IT services because they have knowledgeable and helpful staff, excellent customer service and they are fair priced.”
- Keith, In-store Customer -
“We have been in business for more than 40 years and have been using Computrex services for nearly 10 years. We were referred by our steel manufacturing company. Computrex impresses me because I can make 1 phone call and get an immediate response and solution to our problem. Utilizing their services helps us maximize our “up time” without having to employ an IT person. Because of this we are able to get a professional level of IT planning and maintenance. This reduces payroll costs and increases our IT efficiencies. I would highly recommend using their services.”
- Andy, 15 Years Advertising & Design -
“We were recommended to work with Computrex through our phone carrier in 2005. We are a specialized electronics manufacturing company. The nature of our business is to design and manufacturer EMI filters and provide EMC testing. Our clients are based in appliance, military and aerospace, commercial, industrial, telecommunications and medical markets. Due to the nature of our business we must have a “bulletproof” IT service company. Mike and his crew at Computrex understand the nature of our business, what we need and want as well as how to get the job done. More importantly, we have always been impressed with the level of service when issues have arisen. One issue that Computrex repaired ended up saving us $200K in labor. I would recommend Computrex in a heartbeat because they have excellent service, always available to solve the problem, and has never left me hanging."
- Paul, Manufacturing Client -
"We began our accounting practice preparing taxes in 1992. We met the staff of Computrex over 10 years ago when we had a computer meltdown. At the time we were located across the street in Phoenixville and luckily Computrex was across the street and was able to fix our issues and advised us of several other things that would help us. We have been a satisfied customer/client ever since. They always give us quick and competent service."
- Hal, Accounting & Tax Preparation -
"...Computrex was able to provide us with uninterrupted functionality delivered in an organized sequence. They staged the progression of work to limit the disruption of our workflow and the angst associated with any project of this dimension. The work was complete, tested and customized according to our specifications. In addition, Computrex was able to successfully resolve several situations with our software vendors to avoid the necessity of locating alternative vendors that would be compatible with our network software. Computrex was always accessible to myself and my staff to answer and resolve questions during and after the transition period..."
- Coletta, Heathcare Industry, Pottstown -
"I wanted to express, in writing, how truly impressed I have been by the competent and professional service rendered by Computrex. Recently, I brought my computer in for evaluation, as it is six years old; having run more and more slowly for the past year and half. To make matters worse, it somehow contracted a series of viruses that brought its functionality to a virtual halt. Being convinced it was time for a new computer, I made a phone call and spoke with Scott, your associate, seeking some expertise. Before calling, I was sure, the only viable course of action was to begin the search for another system, expecting a 'trite' confirmation from your company. Over the telephone, Scott quickly discerned that despite both my computer's age and progression of events, all was not lost. He spent more than 15 minutes with me on the phone during the initial consult,…
- Charles, Digital Marketing Industry, Royersford -
Comptrex Computers & Electronics began operating in August 1993. Originally the business derived from selling pagers to clients. A month later, Computrex had sold its very first computer system (PC) which was an Intel 386 with 1 MB of ram. The Computrex customers found themselves referring these products to their friends and family members. Eventually, testimonials about this local business would surface about how they hand deliver computer systems and set them up for clients… “Personalized & Quality Service”.
A constant stream of referral business helped Comptrex Computers & Electronics successfully move into a brick and motor in 1996 in the Historic Phoenixville area. In fact, business was thriving and the organization became a corporation. It added a retail sales floor and additional services to include In-store upgrades, On-site computer repair, Network connectivity. Being at this location allowed the corporation to expand its relationships with software and hardware vendors to include Western Digital, Microsoft, Intel, Diamond Multimedia, Creative Labs to name a few.
In 1999, the corporation outgrew its storefront space and had to relocate and occupy a larger space in the same area 215 Bridge St. Upon moving into the new space, the owner decided to shift its focus from selling cell phones and pagers to exclusively network installations based on the needs of the customers. Since technology is vast and forever changing, Computrex works with various internet providers as well as the some of the best vendors to ensure the security of their client’s data.
Since 2009, Computrex Computers & Electronics has been expanding with the needs of their home and business customers. They have developed better service for customers and ensures its commitment to quality and accuracy of its work. The focus of the future is to customize the experience when you call or walk through the door. The team of IT professionals share the passion of evaluating and evolving with the home and business customer’s needs. More importantly, building long lasting relationships within the Greater Philadelphia area will remain how they thrive in a competitive market.